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That could by the way see you having to wait a couple of days if you contact a casinos support team via email over a weekend, so keep that in mind and never be too eager to get an instant response when you do choose email as you preferred way of contacting any casino site! You can often find that when you do wish to make contact with a casinos customer support team at some of the busier times of the day or night there may be a delay in the support agents replying to instant chat messages. If a casino has a bad reputation for player support, their negative one to two star reviews will be pasted all over the internet. Good customer service means these issues can usually be resolved in mere minutes, meaning that you can get back to relaxing and enjoying yourself in the casino.